Support.

Web purchases: sign in, open Profile → Manage subscription and turn off renewal, or email support@aoora.app from the address used at checkout with the subject “Cancel”. App Store: Settings → your name → Subscriptions. Google Play: Payments & subscriptions → Subscriptions. Cancel at least 24 hours before the renewal date. Deleting the app does not cancel a subscription.

Yes. Subscriptions renew at the price and billing period shown before you paid, until you cancel. You keep access until the end of the period you have already paid for.

Email support@aoora.app with the date, the amount and the last four digits of the card. We will identify the payment and help — usually faster than a bank dispute.

Web purchases: email support@aoora.app with the subject “Refund request”. Refunds follow our Money-Back Policy and applicable law. App Store and Google Play purchases are refunded by Apple or Google through their own support pages.

Check your spam or promotions folder for the email from us. You can also open the Log in page and request a new sign-in link. If it still doesn't arrive, write to support@aoora.app from the email you used at checkout.

Email privacy@aoora.app from your account email. We confirm your identity and complete the request within the time required by law. Deleting your data does not cancel a store subscription.

Payments are processed by PCI DSS-compliant payment providers. We never see or store your full card number.

No. Our apps provide general wellness, self-reflection and entertainment content. They are not medical, psychological, financial or legal advice. See the Health & Content Disclaimer.

Usually within one business day. You can also call +1 (484) 457-8250.