Terms of Service

Last updated: May 21, 2025

These Terms of Service ("Terms") govern your access to and use of the Aoora application and website located at aoora.app, operated by Berkana Information Technology Consultants L.L.C ("Company", "we", "us", or "our").

By creating an account or using Aoora, you agree to be bound by these Terms. If you do not agree, please do not use the service.

1. Description of Service

Aoora is a personal health and fitness application that provides calorie tracking, meal planning, fitness programs, and nutritional guidance. The service is intended for general wellness purposes only and does not constitute medical advice.

2. Eligibility

You must be at least 18 years of age to use Aoora. By using the service, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to:

• Provide accurate and complete registration information
• Not share your account with others
• Notify us immediately of any unauthorized access at support@aoora.app

4. Subscriptions and Payments

Aoora offers a free tier and paid subscription plans (Premium monthly at $9.99/month and Yearly at $39.99/year). Payments are processed securely through Stripe. Subscriptions automatically renew unless cancelled before the renewal date.

Prices may change with 30 days' prior notice. Continued use after the notice period constitutes acceptance of the new pricing.

5. Cancellation

You may cancel your subscription at any time. Upon cancellation, your paid access continues until the end of the current billing period. No partial refunds are issued for unused time except as outlined in our Refund Policy.

6. Prohibited Conduct

You agree not to:

• Use the service for any unlawful purpose
• Attempt to reverse-engineer, copy, or redistribute any part of Aoora
• Upload harmful, abusive, or misleading content
• Use automated tools to access the service without permission

7. Intellectual Property

All content, trademarks, and software within Aoora are owned by or licensed to Berkana Information Technology Consultants L.L.C. You are granted a limited, non-exclusive, non-transferable license to use the service for personal, non-commercial purposes.

8. Disclaimer of Warranties

Aoora is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or that nutritional data will be 100% accurate. Always consult a qualified healthcare provider before making significant dietary or fitness changes.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Berkana Information Technology Consultants L.L.C shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

10. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of the UAE.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice. Continued use of Aoora after changes take effect constitutes your acceptance.

12. Contact

For questions about these Terms, contact us at support@aoora.app.